Welcome to Kineti Hook Shop! These terms govern your use of our website and purchases of our tournament-grade fishing tackle. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.
1. Our Commitment to Anglers
At Kineti Hook Shop, we’re dedicated to providing premium fishing tackle with the same precision you expect from your casts. These terms outline our mutual responsibilities to ensure a smooth angling experience.
2. Website Use and Intellectual Property
2.1 Authorised Use
Our website (kinetihookshop.com) is for personal, non-commercial use to browse and purchase fishing equipment including jigheads, jigs, poppers, and other specified tackle.
2.2 Intellectual Property
All content (logos, product designs, text) remains our exclusive property. Unauthorised reproduction is prohibited. Tournament anglers may share product images with proper attribution.
3. Product Information
3.1 Product Descriptions
We take care to accurately describe our tournament-grade tackle. Colours may vary slightly due to monitor settings. Product weights and dimensions are approximate.
3.2 Product Availability
Items are subject to availability. If an item becomes unavailable after ordering, we’ll notify you promptly and offer alternatives or refunds.
3.3 Age Restrictions
By purchasing fishing tackle containing hooks (especially Sabiki rigs), you confirm you’re over 18 or have parental supervision for safe use.
4. Ordering Process
4.1 Order Acceptance
Your order represents an offer to purchase. We reserve the right to refuse orders (e.g., for incorrect pricing or suspicious activity).
4.2 Order Confirmation
You’ll receive an email confirmation within 24 hours. Orders process within 1-2 business days (excluding weekends/holidays).
4.3 Order Changes
Contact us immediately at [email protected] for order modifications. Changes aren’t guaranteed once processing begins.
5. Payment Terms
5.1 Accepted Methods
We accept: Visa, MasterCard, JCB, and PayPal. All transactions are processed securely.
5.2 Currency
All prices are in GBP (£). International customers may incur bank conversion fees.
5.3 Payment Security
We never store full payment details. You’re responsible for providing accurate billing information.
6. Shipping Policy
6.1 Shipping Options
- Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
- Free Shipping: EMS for orders over £50, 15-25 business days after dispatch
6.2 Delivery Areas
We ship worldwide except certain Asian and remote regions. Check during checkout if your area is serviceable.
6.3 Delivery Issues
Track your package using provided details. Report undelivered items within 30 days of expected delivery.
7. Returns & Refunds
7.1 Return Eligibility
Most items can be returned within 15 days of delivery if:
- In original, unused condition
- Includes original packaging/tags
- Accompanied by proof of purchase
7.2 Non-Returnable Items
For safety reasons, we cannot accept returns on:
- Sabiki rigs (multi-hook configuration)
- Used/damaged tackle
- Custom/special orders
7.3 Refund Process
Refunds process within 3-5 business days after we receive and inspect returns. Original shipping costs are non-refundable unless the return results from our error.
7.4 Tournament Angler Priority
Mark urgent returns with “TOURNAMENT URGENT” in the subject line for expedited service.
8. User Responsibilities
8.1 Account Security
If you create an account, you’re responsible for maintaining confidentiality of your login details.
8.2 Accurate Information
You must provide current, complete, and accurate purchase and account information.
8.3 Legal Use of Products
You’re responsible for complying with local fishing regulations when using our tackle.
9. Liability Limitations
9.1 Product Use
We’re not liable for:
- Injuries from improper tackle use
- Damages from product modifications
- Financial losses from fishing outcomes
9.2 Website Availability
We strive for continuous access but aren’t liable for temporary outages beyond our control.
9.3 Maximum Liability
Our total liability for any claim related to your purchase is limited to the order value.
10. General Provisions
10.1 Governing Law
These terms are governed by English law. Any disputes will be resolved in English courts.
10.2 Changes to Terms
We may update these terms. Continued use after changes constitutes acceptance.
10.3 Contact Information
For questions, contact our Angler Support Team at [email protected] or:
Kineti Hook Shop58 Kingsway,
Chester, GB CH7G 3AH
Tight lines and happy fishing!
The Kineti Hook Shop Team